I wanted to thank you and the rest of your teams for the huge effort put in for the All Blacks International last Saturday night. We achieved our goals with only some small hurdles and the Public Transport Services were very well received by both the public and the operational teams at the stadium. Thank you for everything that you do to make events such as these a great success.
I’m very happy to report we’ve had very good feedback on the work done by PeopleMax® staff during the AT HOP activities so far. Simon and Bindesh have been doing a great job. I also appreciate how positively your staff have worked alongside our ‘A Team’ AT staff members.
Ambassadors really good at Takapuna and Geraldine at Constellation really good with the customers.
Approx 1/3 of passengers I spoke to had already received information during the day.
Good effort those ambassadors!!
After extensive renovations and improvements the New Transport Center in Onehunga is now up and running next to the Library and Community Centre. To inform Auckland Transport customers that the temporary bus stops are no longer in use, friendly PeopleMax Communication Ambassadors were out in the field at the old bus stops to direct the customers to the new stops.
Is Westgate Shopping Centre bus station a frequently used transfer hub?, or, is it used more as a destination rather than a transfer hub? In order to find the answer to this logistically important question Auckland Transport sent PeopleMax Communication Ambassadors out in the field for 2 days to study the numbers of people transferring. They also undertook detailed Qualitative Market Research by asking passengers a series of questions about their public transport habits when it comes to the Westgate station, that will help Auckland Transport to plan for the future.