I wanted to thank you and the rest of your teams for the huge effort put in for the All Blacks International last Saturday night. We achieved our goals with only some small hurdles and the Public Transport Services were very well received by both the public and the operational teams at the stadium. Thank you for everything that you do to make events such as these a great success.
I’m very happy to report we’ve had very good feedback on the work done by PeopleMax® staff during the AT HOP activities so far. Simon and Bindesh have been doing a great job. I also appreciate how positively your staff have worked alongside our ‘A Team’ AT staff members.
Ambassadors really good at Takapuna and Geraldine at Constellation really good with the customers.
Approx 1/3 of passengers I spoke to had already received information during the day.
Good effort those ambassadors!!
PeopleMax would like to Congratulate Sarah for her Fantastic Job on the Nz Bus Project on the 9th and 10th of August while working as and Auckland Transport Ambassador. We have had some fantastic feedback about Sarah while she worked on the St James Dominion Rd bus stop, Sarah was also a Team Leader, Keep up the Great Work.
“I was really impressed at how proactive she was, and in the late afternoon as passenger numbers really increased prior to services resuming, how she continued to be proactive and talk to the steadily growing number of passengers. It takes courage to do that – it can often be too scary or overwhelming for ambassadors and cause them to get quiet and hide. Sarah did a fantastic job, remaining visible in front of all the passengers, keeping open approachable body language so passengers would feel comfortable asking questions. Also her proactive and energetic approach….essential at such a busy stop was there all day long.” Kate Marris Auckland Transport
I just thought I would drop you a line, to say how impressed I was with the staff on site at Britomart. Especially the security guards and also the people in white.
My husband and family caught the train on Saturday and because I had a pram and there were no lifts, I was surrounded by security guards and staff in white, offering to help me up the stairs with my pram. Even on the way back from my shopping the same thing happened. I was absolutely gob smacked and very appreciative. As people take time out in their busy lives to complain, I thought I would take the time to praise.
Have a nice day.Tracy Knox
“I would like to express my thanks to your students working within the BTC and acknowledge the hard work and professionalism displayed during the first 2 weeks. Although this was an extremely busy period within the centre and occasionally tested with some teething issues, the students were very professional in their approach assisting when needed. It is also satisfying to know that not only is ARTNL aware of their exceptional work, but the public also acknowledges this.
The student ambassadors are an asset to the opening success of the Britomart and I’m sure will continue to work effectively and efficiently throughout this remaining week.”Maurice Banse
“I would just like to say thank you very much for all of your efforts in completing this work for me. Our staff found it a pleasure to have you all on the trains. You are all a great credit to the Brand Agency.
Francois – (the PeopleMax® team leader) thank you very much for organising everything. You did a superb job, particularly looking after the details and making sure everything was completed correctly…fantastic. Thanks guys.”Gordon Horsley,
“Britomart was a huge project for us and required the challenging task of communicating very specific individual information to a large number and wide cross section of people…The success of this component of the campaign was without a doubt! I attribute this success a large part to your team – in particular the 40+ Transport Ambassadors you employed on our behalf and the professionalism and dedication displayed. You succeeded with a complex and challenging task, demanding long hours and the flexibility to meet a variety of customer needs – many unanticipated!”Jo Wilson,